ACCORD Mediation Services
                           Discover your own solutions


                          Please contact us

                         to schedule a confidential, 30-minute initial

                            consultation at no charge

                           by calling

585-461-2654 Rochester | Western NY Region

585-394-4950 Canandaigua and Finger Lakes

518-891-1681 Saranac Lake | Adirondacks

                           or by emailing us at Help@ACCORDMediates.com

Dear Prospective Client:

Thank for taking the time to visit ACCORD to see how mediation services can help you..

Since 2001, ACCORD Mediation Services has been providing an array of dispute resolution services and support to couples, families, businesses, organizations, and employees, managers, business partners and human resource managers.

Conflict can be rather stressful. When facing a major life change, or worrying about an unknown future, anxiety, anger and depression can take over, resulting in an escalation of emotions.

That is why our staff is committed to assisting you expeditiously and in a sincere and caring manner.   You may expect us to listen to your concerns, help you acquire the information you need to make well-informed decisions, help you see your options, and assist you in discovering a solution that meets your needs or objectives. When people are armed with facts, possess a yearning to understand, are surrounded with loving and encouraging support, and have a sincere desire to put issues to rest, the healing process begins, and a deeper understanding of oneself becomes realized.

Since becoming a mediator 20 years ago, I have been a member of the following organizations:

       Association for Conflict Resolution (ACR) (Former Advanced Practitioner Member 2002)
       New York State Dispute Resolution Association (NYSDRA (2005-2010 Former Board Member)
       NYS Council on Divorce Mediation (Current Member NYSCDM since 2002)
       NYS Office of Court Administration Certified Mediator
       Rochester Association of Family Mediators (FAFM) - (Former Member and Treasurer 2002)

      Former Member of National Association of Professional Women (NAPW) (2015-2016)

ACCORD is committed to assisting with as many of your needs as we can. We have interpreters for the hearing impaired. We use technology to facilitate long-distance mediation, such as SKYPE, video conferencing and GOOGLE Hangouts.

As an ACCORD client, you will also have access to a network of professional resources at your disposal to assist you during our work together. The network includes a list of professionals that former clients have referred to ACCORD, such as attorneys, accountants, tax professionals, counselors, therapists, life coaches, bankers and financial planners.

The process begins by contacting ACCORD to schedule a time for both you and your spouse to come together for a 30-minute consultation to learn more about the process, costs, timelines, mutual expectations and how mediation can work in harmony with the legal system. The objective is to determine whether mediation is for you. There is no cost and no obligation for this consultation.

*To meet at our Rochester office, call 585-461-2654

*To meet at our Canandaigua office, call 585-394-4950

*To meet at our Saranac Lake office, call 518-891-1681  

In peace,

Carolyn T. Bryson
Founder and President


E-MAIL US: Help@ACCORDMediates.com

      Flexible appointments available















1100 University Avenue

Suite 108

Rochester, NY 14607


Map and Directions



5297 Parkside Drive (Off Rte 332)

Suite 412

Canandaigua, NY  14424


Map and Directions



PO Box 367

126 Kiwassa Road

Saranac Lake, NY  12983


Map and Directions


Our offices in Rochester ( Monroe County ) Canandaigua ( Ontario County ), and Saranac Lake ( Franklin & Essex Counties ), NY provide mediation services for family matters such as reconciliation, relationship, marital separation, divorce, child custody and visitation, senior care issues, military divorce, victim-offender restitution, business contract disputes, home improvement and real estate construction disputes, small business and family business-related conflicts.  Our mediators mediate matters throughout Upstate New York, including Rochester, Batavia, Geneva, Auburn, Wayland, Geneseo, Plattsburgh, Malone, Lake Placid, Saranac Lake, Tupper Lake, Glens Falls, Lake George, Watertown, Oswego, Syracuse, Newark, Canandaigua, Geneva, Geneseo, Avon, Rochester and Albany, NY. Visit our sister company ADDENDA Solutions.com.

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